Job Description First point of contact for support from Global users via various channels (email, call or ticket)Provide excellent customer service, with every interaction, striving to exceed client and business expectations Take ownership of...
MAIN DUTIES AND RESPONSIBILITIES Responsible for administration, management and third level support of VMware vCloud, vCenter, vSphere, storage, and associated technologiesLinux, Windows, SQL and other supporting technologiesVMware NSX and...
Job Description Ensure the critical areas are operated and maintained in accordance with industry standards at all times. Carry out Daily Data Centre walk rounds to ensure critical areas comply with internal policies and that all environments are...
Job Description To provide an efficient, professional support service to customers enquiring about purchasing, products and services sold by The Client, including Mobile and Residential services. To mange a customer waiting list so all customers...
Job Description Sit on Tier-1 capital programmes as the finance lead, working the project managers to shape; scope, phasing and delivery to maximise NPV/IRR and payback; provide robust gate reviews and decision packs. Own the Capex portfolio...
Job Description To be a single point of contact for our customers for both inbound and outbound calls and online channels. Providing end to end support for a range of customer issues, providing support and advice on technical and general customer...
Job Description Review a sample of new client take on documentation to identify whether procedures have been followedUndertake periodic reviews of Politically Exposed Persons and Higher Risk client files to determine whether new risks are...
MAIN DUTIES AND RESPONSIBILITIES The role is to be part of the Application Support engineering team and includes responsibility for providing implementation, support and assistance for Enterprise client projects. Install, maintain and retire...
Job Description Conduct in-depth data analysis to generate actionable business insights and recommendationsDesign, develop, and maintain dashboards, reports, and data visualisations to support business objectivesCollaborate closely with business...
Job Description Lead, manage and develop the CToT team to ensure they are knowledgeable, efficient and providing excellent client serviceAnalyse and report on key performance indicators applicable to Client Take-OnFoster and maintain clear and...